About
Olivia Cederquist is a service designer dedicated to human-centered design, ensuring empathy remains at the core of every project. Originally from Florida, USA, she earned a Bachelor of Design in Interior Design from the University of Florida before moving to London, England, to pursue an MA in Service Design at the Royal College of Art. Her foundation in interior design has shaped her ability to think strategically about user experience, fostering an intuitive understanding of how design influences behavior. This perspective has been critical in her work designing impactful services, where she applies principles of stakeholder engagement, systems thinking, and user research to create meaningful and human-centered outcomes. With experience spanning AI-driven workforce reskilling, culturally responsive services, and the evolving content creator economy, Olivia thrives in multidisciplinary teams, collaborating across sectors to design solutions that drive positive change.